Responsible Gaming —
Keep the fun within limits
tvb99 provides an environment where entertainment is always enjoyed safely and responsibly. Our goal is for every player to have fun while gaming responsibly.
Our Promise
tvb99 believes that online gaming is a form of entertainment — not a source of income or a solution to financial problems. Gaming carries its true value only when you play for enjoyment.
We understand that for some people, excessive gaming can become harmful. That is why tvb99 provides various voluntary self-control tools so you can keep your gaming habits balanced. Our support team is available 24/7 to assist you.
On this page you will learn how to set deposit limits, take time-outs, self-exclude, and access professional support when needed.
Important Information
- This platform is for people aged 21 and above only.
- Gaming is for entertainment — it is not a way to earn money.
- If you feel you have a problem, contact our support team right away.
- Never spend beyond your budget.
Core Principles of Responsible Gaming
Keep track of your time
Set a specific time limit before you start playing and take a break when that time is up. Playing for long stretches without a break can reduce your judgment.
Set a Budget
Decide in advance how much money you will spend on gaming each day or week. Never bet money you cannot afford to lose.
Mental well-being comes first
Avoid gaming when you are stressed, anxious, or feeling low. Making decisions driven by emotion often leads to losses.
Assess yourself honestly
Ask yourself regularly — is gaming affecting my daily life, family, or work? An honest answer will keep you on the right track.
Do not chase losses
Placing more bets to recover lost money is dangerous. Every game is independent — the idea that a future bet will make up for a past loss is a misconception.
Seek support
If you have any concerns about your gaming, do not carry them alone. tvb99's support team is available 24/7 in both Bengali and English.
Our Voluntary Self-Control Tools
tvb99 offers several user-friendly tools to help you manage your gaming habits. Contact our live chat to activate any of these tools.
Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis. Reductions take effect immediately; increases require a 24-hour waiting period.
Loss Limit
Gaming will automatically stop once you reach a set loss amount — this helps protect you from unexpectedly large losses.
Time-Out
Take a temporary break ranging from 1 day to 6 weeks. During a time-out, login and transactions on your account will not be available.
Self-Exclusion
Apply for a long-term or permanent self-exclusion. Once activated, your account cannot be reopened before the exclusion period ends.
Warning Signs of a Problem
If you notice any of the following signs in yourself, seek help promptly:
- You are borrowing money from family or friends to fund gaming.
- You are placing larger bets to try to win back money you have lost.
- You are lying about or hiding your gaming activity.
- You are spending time meant for work, study, or family on gaming.
- You are repeatedly spending more than your budget allows.
- You feel restless or irritable when you are unable to play.
Keep Yourself Protected
A few simple habits will help keep your gaming experience positive at all times:
Set a time limit and budget before you start playing
Never sit down to play without a plan — this is the most effective form of protection.
Take regular breaks
Take at least a 10-15 minute break every hour. Get up, walk around, and drink some water.
Only use your surplus funds
Never spend money set aside for rent, food, or essential expenses on gaming.
Age Restrictions
tvb99 strictly follows a 21+ age policy. In the context of Bangladesh, we believe that gaming should only be pursued with mature judgment and financial independence.
Every user must confirm their age when creating an account. We reserve the right to verify age at any time. Operating an account on behalf of someone under 18 or 21, or allowing a minor access, is strictly prohibited.
If you find out that a minor is using your account, notify us immediately at [email protected] or contact us via live chat.
For ages 21+. Creating an account and gaming on tvb99 is permitted only for those aged 21 and above.
For Adults Only
Support & Contact
Do not face gaming problems alone. tvb99's support team is always here for you — in both Bengali and English.
Live Chat
24/7 live chat support is available directly within the platform. This is the fastest way to get an immediate response.
Email Support
To report a detailed issue, email us at: [email protected] — we respond in both Bengali and English.
Self-Control Request
Send a request via live chat or email to activate deposit limits, time-outs, or self-exclusion.
Frequently Asked Questions
Start Safe Gaming at tvb99
Play responsibly, stay within your limits, and enjoy the entertainment. Learn more about our games and support services.